Your privacy is our priority. This policy clearly and transparently explains how petronas99 collects, uses, stores, and protects your personal information as a player on our platform.
Six data protection principles we uphold to keep your information secure
All data transmitted between your device and petronas99 servers is protected by 256-bit SSL encryption — the highest security standard in the digital finance industry.
Petronas99 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes without your consent.
Only authorised Petronas99 staff who require access to perform their duties may view player personal data — subject to strict access controls and audit logs.
Player data is stored in industry-grade data centres with layered physical and digital security. Monitoring systems operate 24 hours a day to detect any unauthorised access attempts.
Petronas99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection and processing of your personal data is carried out in accordance with applicable legal provisions.
You have the right to access, correct, and request deletion of your personal data held by Petronas99 at any time. We respect and facilitate the exercise of these rights.
Important Note: This Privacy Policy forms part of the agreement between you and Petronas99. By using our platform, you agree to the terms set out in this policy. Please read it carefully before using our services.
Petronas99 collects various types of information when you register and use our platform. This data collection is necessary to enable us to provide quality, secure services and meet regulatory requirements. The information we collect falls into two main categories:
Information you provide directly:
Information collected automatically during platform use:
Every piece of information we collect has a clear and legitimate purpose. petronas99 uses your personal data for the following purposes:
Petronas99 does not use your data for purposes beyond those stated without first obtaining additional consent from you.
Petronas99 takes a highly cautious and limited approach to sharing personal data with other parties. We only share your information in the following situations:
| Recipient | Data Type | Purpose |
|---|---|---|
| Payment Providers | Name, bank account / eWallet information | Processing deposits and withdrawals |
| KYC Verification Providers | Identity document, selfie | Player identity verification |
| Game Providers | Player ID, game history | Running games and calculating RTP |
| Authority | Legally requested information | Legal requirements compliance |
| IT Support Services | Minimum technical data | Infrastructure maintenance and support |
All third parties we work with are bound by strict confidentiality agreements and may only use data for specified purposes. We do not permit them to use your data for any other purpose, including their own marketing.
Petronas99 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we have in place include:
While no system can guarantee absolute security, petronas99 employs industry-best practices to protect your data. Should any security incident occur that affects your personal data, we will notify you within a reasonable timeframe.
Petronas99 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. We use several types of cookies:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality or your experience on the Petronas99 platform.
Petronas99 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Our data retention policy is as follows:
As a petronas99 player and as an individual whose personal data we process, you have certain rights under Malaysia's Personal Data Protection Act 2010 and our own policy:
Requesting a copy of the personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting deletion of data that is no longer needed (subject to legal obligations).
Objecting to the processing of your data for specific purposes such as direct marketing.
To exercise any of the above rights, contact the petronas99 customer support team via live chat. We will process your request within 14 business days of receipt.
The petronas99 platform may contain links to games or services provided by third-party providers integrated with our platform. This Privacy Policy applies only to the petronas99 platform itself.
When you interact with games or services provided by third-party suppliers, their own privacy policies apply to information they collect directly. Petronas99 is not responsible for the privacy practices of those third parties, even if they are vetted partners.
We recommend reading the privacy policy of every platform or service you use to understand how each one handles your data.
Petronas99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our service practices, legal requirements, or data protection improvements. When material changes occur, we will:
Continued use of the petronas99 platform after any amendment to this Privacy Policy is deemed acceptance of the updated version. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Petronas99 handles your personal data, please contact us through the following channels:
Our data protection team will respond to your enquiry within 3 to 5 business days. For more complex requests such as data access or data deletion, the processing period is within 14 business days.
Petronas99 is proud to offer Malay-language customer support, ready to help you understand how your data is handled and exercise your privacy rights with ease.
Questions about your privacy? Contact the Petronas99 support team via 24/7 live chat for an immediate response.
Your data is fully protected with industry-grade encryption. Register now and enjoy a secure wagering experience alongside over 50,000 Malaysian players.